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Counting Machine Common Problems and Solutions

Counting Machine Common Problems and Solutions

Nov 18, 2021

automatic counting and packaging machine


Our automatic counting machine for packaging system has a fault alarm function, and the corresponding fault is displayed through the alarm lamp and the display screen, and will automatically stop according to the alarm situation. If this happens,please eliminate it according to the method described in the following table. If it still cannot be eliminated, please send someone to deal with it immediately. Except for the computer control system, users of general faults can all be eliminated.


Failure phenomenon

The reason

Elimination method

The whole machine is not powered on after pressing the power button

Due to the large instantaneous current of the whole machine, the MCB protection

Clockwise rotate the emergency stop button to make the button pop up, use the factory-configured special key to open the electrical cabinet and push on the corresponding MCB

The backlight does not light up after power on

The background LED light bar is burned out or the background light wiring is faulty

Contact the manufacturer to replace the background LED light and wiring

The display shows background abnormal alarm

There is a foreign object at the point of view causing an abnormal background

Check whether there are foreign objects blocking the viewpoint near the viewpoint, and it can work normally after eliminating the interference of foreign objects

After setting the preset number of packages normally, click Start counting and the preset number of packages is 0

Misoperation leads to abnormal encryption process of the whole machine

Turn off the display and restart the whole machine

Vibrator does not work

The vibrator is damaged or the control line of the vibrator is faulty

contact the manufacturer to replace the vibrator and check the vibrator control circuit

The display shows the abnormal alarm of the packaging machine

A certain link in the packaging machine process fails

Troubleshoot the fault according to the packaging machine manual, and clean up the materials currently being counted, and continue to work after the packaging machine is troubleshooting

The display shows lack of material

The counting machine has no material supply for a long time

Check the feeding circuit and resume normal feeding

The software interface shows communication abnormality

Counting machine communication network fluctuation

Turn off the monitor and restart the whole machine

The count interface does not appear on the display

The counting software was closed by mistake

Double-click the shortcut of XCounter.exe on the desktop to restart the program


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